Privacy Policy

Introduction

Eva is an AI-driven ordering assistant that automates and enhances customer experiences. This policy outlines how we manage your data in compliance with applicable privacy laws.

Information Collection and Use

We collect personal information such as:

• Account details (e.g., name, email, phone number).
• Order history and preferences to personalize your experience.
• Technical data (e.g., IP address, browser type) for security and performance optimization.

This data enables us to provide and improve our services, ensure compliance with legal obligations, and communicate with you effectively.

Information Sharing and Disclosure

We value your privacy and only share data in the following circumstances:

• With service providers assisting in service delivery (e.g., payment processors).
• To comply with legal obligations or enforce our terms of service.
• In aggregated, anonymized forms that cannot identify you.

Cookies and Tracking Technologies

Eva uses cookies and similar technologies to improve your experience. These tools help us:

• Analyze website performance and user behavior.
• Enable secure and efficient login processes.
• Provide personalized recommendations based on your usage.

You can control cookies through your browser settings, but disabling them may affect functionality.

User Rights

As a user, you have rights over your personal data, including:

• Accessing and reviewing your data.
• Requesting corrections or deletions of your information.
• Withdrawing consent for data processing where applicable.

To exercise these rights, contact us at [email protected].

Data Security

We implement advanced security measures to protect your data from unauthorized access or breaches. Despite these efforts, no system is completely secure, and we urge users to take precautions such as using strong passwords.

Children's Privacy

Eva is not designed for children under 13. We do not knowingly collect data from children. If we discover such data, it will be promptly deleted.

International Data Transfers

Your data may be transferred to servers located outside your country. We ensure compliance with data protection laws to safeguard your privacy during such transfers.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Significant updates will be communicated via our website.