Discover how Eva’s voice AI helped Ramen Izakaya Yu-Gen manage their bustling operations, automate waiting lists, and enhance customer satisfaction—all while increasing revenue.
Ramen Izakaya Yu-Gen is a fast-paced, high-demand ramen restaurant with a reputation for lightning-fast service and exceptional quality. However, their rapid turnaround and busy daily operations left little room for handling phone calls. Most calls were related to reservations and waiting lists, leading to missed opportunities and customer frustration. The team needed a seamless solution to manage their Yelp waiting list, orders, and other inquiries—all while keeping their focus on delivering top-notch ramen.
Managing a bustling restaurant meant staff were stretched thin. Customers calling to make reservations or inquire about availability often went unanswered, leading to lost revenue and a diminished experience.
Eva’s voice AI stepped in to handle Yugan Ramen’s calls, ensuring every customer inquiry was addressed promptly. By integrating seamlessly with Yelp’s waiting list system, Eva automated reservation management, while also streamlining order handling and inquiries. This allowed the staff to focus on in-person operations without interruptions.
+40%
Increase in reservation efficiency
-75%
Reduction in staff phone handling
+20%
Boost in revenue
Eva transformed how Yugan Ramen handled reservations, orders, and customer inquiries. By automating phone interactions, Eva ensured no customer was left waiting and provided a seamless experience. Staff gained more time to focus on their fast-paced operations, and customers appreciated the improved efficiency.
“Eva has completely transformed how we manage our waiting list and phone calls. Customers love the instant responses, and we’ve seen a noticeable boost in efficiency and revenue. We can’t imagine operating without Eva!”
- Yuya, Ramen Izakaya Yu-Gen
Find out how Eva’s voice AI can transform your restaurant, too.
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