Discover how BBQ Chicken leveraged Eva’s voice AI to streamline phone orders, delight customers, and boost revenue—without adding extra staff.
+15%
Increase in Takeout Revenue
-95%
Reduction in Staff Call Handling
BBQ Chicken, located in Sunnyvale, is known for Korea's Finest Fried Chicken. Despite their popularity, they faced challenges with phone orders—long wait times, missed calls, and staff tied up handling calls instead of attending to guests in-store.
As orders and inquiries poured in, staff struggled to keep up with phone calls, causing customers to wait or abandon calls altogether. The restaurant risked losing potential revenue and dampening customer experience.
BBQ Chicken integrated Eva’s voice AI assistant to handle inbound calls automatically. Eva answered queries, took orders, and triage customers requests seamlessly, freeing staff to focus on in-person guests.
By adopting Eva, BBQ Chicken turned phone calls into a frictionless experience. Orders increased, staff workload decreased, and customers enjoyed faster, friendlier service.
+15%
Increase in Takeout Revenue
-95%
Reduction in Call Handling by Staff
24/7
Always-On Customer Support
“I am too busy to pick up phone calls, but now with Eva, we get lots of orders from phone! Since using Eva, we’ve seen a 15% bump in takeout revenue and our staff is happier than ever. Customers love the instant response, and we love focusing on what we do best—serving great food.”
- Paul, BBQ Chicken
Discover how Eva’s voice AI can help you, too.
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