7 Noodles & Sizzling: Elevating Phone Orders with Eva

Discover how Eva’s voice AI helped 7 Noodles handle multilingual orders, reduce staff pressure, and satisfy every customer craving.

The Context

7 Noodles & Sizzling, a beloved spot for authentic Chinese noodles and sizzling, struggled with phone orders—customers spoke various languages, and staff raced to keep up. Long hold times and miscommunications led to lost orders and stressed employees. They needed a solution that respected cultural nuances, managed multilingual menus, and freed staff to focus on preparing top-quality dishes.

The Problem

Multilingual customer base causing order confusion
Staff torn between in-kitchen duties and constant calls
Frequent errors in orders, impacting customer satisfaction

The Eva Solution

24/7 voice AI taking orders in multiple languages
Accurate menu syncing ensuring correct orders every time
Reduced staff stress, allowing focus on quality cooking

A Taste of the Transformation

From chaotic calls to smooth ordering, Eva empowered 7 Noodles to serve customers better. Check out the improved atmosphere through these visuals.

The Results

With Eva’s help, 7 Noodles saw immediate improvements in customer satisfaction and operational efficiency.

-60%

Fewer order errors

+20%

Increase in order volume

Multilingual

Catered to diverse customers

“Eva made multilingual ordering seamless. No more confusion or hold times—just happy customers and a team free to focus on perfecting every bowl of noodles.”

- Monica, 7 Noodles

Transform Your Phone Experience

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